1. Transparent Commercial Model
ServeSaaS Technologies maintains complete transparency in all commercial subscription tiers for ServeSaaS HR. Our pricing is structured to ensure zero unexpected hidden surcharges for manufacturing enterprises of all scales:
| Plan Name | Monthly Fee | Yearly Fee (10% Off) | Employee Capacity |
|---|---|---|---|
| 1-Month Free Trial | ₹0 (30 Days) | N/A | Unlimited Workers • Full Access |
| Free Forever Plan | ₹0 / month | ₹0 / year | Up to 3 Active Employees • Full HR App |
| Basic Plan | ₹499 / month | ₹5,389 / year (10% Annual Discount) | Up to 10 Active Employees |
| Enterprise Plan | ₹499 + ₹50 / extra emp | ₹499 + ₹50 / extra emp (Less 10% Annual Discount) | 10+ Active Employees • Unlimited Scale |
2. Annual Billing & 10% Flat Discount
Customers choosing Annual Billing receive an instant 10% flat discount on their total annual bill across all paid plans. The standard rate is ₹499/month for the Basic Plan and ₹499/month + ₹50 per extra employee for the Enterprise Plan, with 10% flat savings deducted directly from the annual subscription total.
3. 7-Day Moneyback Guarantee (Yearly Subscriptions Only)
We stand firmly behind the performance of our software in harsh factory environments:
- The 7-Day Moneyback Guarantee applies strictly and exclusively to Yearly Subscriptions.
- If the Customer is dissatisfied with ServeSaaS HR for any reason within seven (7) calendar days of paying for an annual subscription, the Customer is entitled to request a 100% full refund.
- Upon receipt of the cancellation notice at support@servesaas.in within the 7-day window, the full annual charge is refunded with zero deduction.
4. Monthly Subscription Cancellation Policy
Monthly subscriptions are provided on a flexible month-to-month basis with no long-term contract lock-in. Consequently:
- Monthly subscriptions are strictly non-cancellable mid-month, non-refundable, and carry no moneyback guarantee.
- Customers may cancel recurring monthly billing at any time from their billing console. The cancellation will take effect at the conclusion of the active paid monthly cycle, with no subsequent charges.
5. Mid-Term Yearly Cancellation & Refund Calculation
If a Customer cancels an annual subscription after the expiration of the initial 7-day moneyback guarantee period, refunds are administered strictly under the Unstarted Full Calendar Months Rule:
- Refunds are calculated and issued only for the full, unstarted remaining calendar months of the active annual term.
- The active/running calendar month is strictly non-refundable and will not be prorated, as server infrastructure and kiosk attendance logging remained operational during that billing period.
- Concrete Example: If an enterprise on an annual subscription requests cancellation during Month 4 (e.g. Day 95 of 365), months 1, 2, 3, and 4 are charged. The remaining eight (8) unstarted full months (Months 5 through 12) will be refunded to the Customer's bank account.
6. Refund Processing & Disbursement Timelines
All approved refunds are initiated within three (3) business days of written confirmation from our billing department. Depending on the Customer's banking provider or payment gateway (UPI, Net Banking, Corporate Credit Card, NEFT), funds typically reflect in the original funding account within five (5) to seven (7) business days.
7. Billing Inquiries & Assistance
Head Office: Pune, Maharashtra, India
Billing Desk: support@servesaas.in
Corporate Sales: info@servesaas.in